Have a question, feedback, or need help with your account? We'd love to hear from you.
We typically reply within 24 hours on weekdays. For urgent account issues, include "URGENT" in your subject line.
Got an idea for how Rubrica could be better? We read every suggestion. Email us with "Feature Request" in the subject.
Check out our blog for rubric guides, study tips, and how-to articles.
Visit the blog →Click "Forgot password?" on the sign-in page and follow the instructions sent to your email.
Every new account gets a $1.50 welcome bonus. Each feedback submission costs $0.49. You can top up credits anytime from your dashboard.
If a submission fails or produces no usable feedback, your credits are automatically refunded. For other refund requests, email us at [email protected].
Yes. We never share your assignments with other users. Uploaded files are processed securely and not used for training. See our Privacy Policy for details.